Welcome to Freshfryfrozen.in! We specialize in providing high-quality frozen and fresh food products for businesses in the foodservice and retail industries. Please take a moment to review our B2B Delivery & Return Policy, which is designed to support seamless transactions for your business needs.

B2B Delivery Policy:

Delivery Areas:

We currently serve businesses across specific regions. To check if we deliver to your location, please enter your business location details during the order process.

Delivery Timeframes:

Orders placed between 7:00 AM – 7:00 PM will be delivered as soon as possible.

Delivery Partners:

We collaborate with trusted logistics providers to ensure the safe and timely delivery of your bulk orders, maintaining the integrity of your products.

Delivery Instructions:

Provide specific delivery instructions during checkout to ensure the smooth and efficient delivery process to your business location.

B2B Return Policy:

Returns Eligibility:

Perishable items, such as fresh produce, dairy, and meat, are non-returnable. For non-perishable items, returns are accepted within 7 days if unopened and in their original packaging.

Return Process:

To initiate a return, please contact our B2B customer support team within 7 days of receiving your order. Our team will guide you through the process, including pickup arrangements for eligible items.

Refund Process:

Refunds will be processed within 5 business days after the returned items are confirmed. Refunds will be issued to the original payment method or via your chosen payment method.

Damaged or Incorrect Items:

If you receive any damaged or incorrect items, please contact us immediately with images of the products and packaging. We will ensure prompt resolution by arranging the return and replacement of the affected goods.

Non-Returnable Items:

For hygiene and safety reasons, certain items, including personal care products, cleaning supplies, and certain frozen goods, are non-returnable.

Cancellation Policy:

Orders can be canceled within 20 minutes of placing the order. Due to business constraints, cancellation requests beyond this period may not be honored.

Contact Us:

If you have any inquiries regarding our B2B Delivery & Return Policy, please feel free to reach out to our dedicated customer support team:

Email: [email protected]

Thank you for choosing Freshfryfrozen.in. We look forward to building a long-lasting business relationship and providing exceptional products to support your business growth. We are here to ensure your supply chain runs smoothly!